About Us

At Open Suitcase, we treat everyone like family from the very first phone call. You will never get a call center representative with us. We offer exceptional customer service where you can speak to the same person about your trip each and every time.

Jenny Yu

Jenny Yu

  • Phone: 415-699-7362
  • Email: jenny@opensuitcasetravel.com

Jenny Yu received her Bachelor of Arts in Sociology and Bachelor of Sciences in Early Childhood Development from University of California, Davis. Jenny’s work experience includes:  event planning, family support services, travel mystery evaluator, and infant center manager.

In her spare time, Jenny enjoys traveling near and far, cooking, reading, and watching romantic comedies. Her dream is to go on a world cruise someday.

Eric Chen

Eric Chen

  • Phone: 415-290-3971
  • Email: eric@opensuitcasetravel.com

Eric received his Masters of Arts in Chinese from San Francisco State University. Eric is fluent in English and Chinese. Eric’s work experience includes: teaching, family advocacy, and professional translator/interpreter.

In his spare time, Eric enjoys trying new restaurants, following sports, and watching TV. His dream is to go on a world cruise someday.

Information and invoices in Chinese are also available if requested.